Applied AI studio · Since 2023

AI agents that do real work for your business.

AIpollo Labs designs, builds and operates AI agents, agentic workflows and AI-powered apps for small and growing teams — engineered with evaluations, guardrails and a human in the loop.

Free 30-minute call · Honest advice on whether AI fits your workflow

workflow · invoice-intake Running
  1. ⇣
    TriggerNew email with a PDF invoice
  2. ◎
    AgentExtract, classify and validate fields
  3. ⚙
    ToolsERP lookup · vendor DB · business rules
  4. ✓
    Human reviewApprove exceptions only
  5. ↗
    ResultPosted, logged and auditable
Illustrative exampleagent · tools · human
2023Founded in Ho Chi Minh City
3 co-foundersAI engineers & researchers
Claude-firstAgentic engineering stack
Human-firstApproval on every consequential action

Services

From first idea to agents running in production.

We focus on narrow, high-value workflows where AI can save hours every week — and we stay accountable for how they perform after launch.

Build

AI agent development

Custom agents that reason over your data and act through your tools — for support, research, operations and back-office work.

  • Tool use & MCP integrations
  • Retrieval over your documents
  • Escalation when the agent is unsure
Automate

Agentic workflow automation

Multi-step workflows that combine LLM reasoning, deterministic rules and human approval, wired into email, documents, CRM and ERP.

  • Approval steps where it matters
  • Full audit trail of every run
  • Works with the tools you already use
Product

AI-powered apps

Web apps and internal tools with AI at the core — assistants, copilots and dashboards your team will actually use.

  • Rapid prototypes on real data
  • Production-grade backends
  • Usage, cost & quality monitoring
Advise

AI strategy & readiness

Workshops to map your processes, find the best automation candidates, estimate ROI and plan a safe, staged rollout.

  • Process & data assessment
  • Prioritised use-case roadmap
  • Risk, privacy & governance plan

How we work

Small steps, measurable results.

Every engagement moves through four stages. You see working software early and decide what to scale based on evidence, not promises.

  1. 01

    Discover

    Map the workflow, its data and its failure modes. Agree on what success looks like and how we will measure it.

  2. 02

    Prototype

    Build a focused working version on real examples, so you can judge quality before committing further.

  3. 03

    Harden

    Add evaluation suites, guardrails, logging and approval steps, and integrate securely with your systems.

  4. 04

    Operate

    Monitor accuracy, cost and latency in production, and keep improving the agent as your process evolves.

Example use cases

What an AIpollo agent can take off your plate.

The kinds of systems we design and build, across functions that run on repetitive, document-heavy work.

Customer support

Support triage agent

Reads incoming tickets, drafts grounded replies from your knowledge base and routes edge cases to the right person.

  • Helpdesk
  • RAG
  • Human approval
Finance ops

Invoice & document processing

Extracts fields from invoices and contracts, validates them against business rules and flags anomalies for review.

  • OCR
  • ERP
  • Audit trail
Sales

Account research assistant

Builds concise briefs on prospects from public sources and your CRM, then drafts personalised outreach for a human to send.

  • Web research
  • CRM
  • Drafting
Knowledge

Internal knowledge copilot

Answers staff questions from policies, wikis and past work — with citations, so every answer can be checked.

  • Search
  • Citations
  • Access control
Reporting

Financial reporting agent

Pulls numbers from spreadsheets and systems, reconciles them and drafts variance commentary for monthly reports.

  • Spreadsheets
  • Analysis
  • Narratives
Media & data

Multimodal search agent

Finds the right moment in video, image and document archives using natural-language queries across text and visuals.

  • Computer vision
  • Multimodal RAG
  • Re-ranking

Illustrative scenarios of what we build — not client case studies.

From the lab

Projects we've built.

Open-source systems from our team that show how we approach agents, retrieval and evaluation.

Legal AI · GraphRAGIn development

Vietnamese Legal GraphRAG

Agentic legal Q&A and contract analysis for Vietnamese law. A ReAct agent combines hybrid search (BM25 + dense retrieval with rank fusion and cross-encoder re-ranking) over 350,000+ legal documents with a Neo4j knowledge graph of amendments, replacements and citations. Answers always cite their sources, and the agent declines when evidence is insufficient.

0.79Recall@10
0.69nDCG@10
350K+legal documents

Best configuration (hybrid + knowledge graph + re-rank) on a 200-question evaluation set.

  • LangChain
  • Elasticsearch
  • Neo4j
  • OCR
  • Open WebUI
View on GitHub →
Finance AI · Multi-agentIn development

TradingClaw

A multi-agent LLM assistant that makes market signals easier to understand. LangGraph agents handle real-time web search and personalised behavioural analysis, explainable-AI components interpret model predictions, and FastAPI services on PostgreSQL manage data streams, user state and API cost monitoring.

Multi-agentLangGraph orchestration
XAIExplainable outputs
Cost-awareAPI usage tracking

Built for decision support and research — not investment advice.

  • LangGraph
  • FastAPI
  • PostgreSQL
  • Docker
View on GitHub →

Ways to work with us

Start small. Scale what works.

Three engagement models, each scoped and priced to your workflow after a free discovery call.

For teams exploring AI

Discovery sprint

A short, focused assessment of where AI can help most — and where it shouldn't be used.

  • Workflow & data mapping
  • Prioritised use-case shortlist
  • ROI estimate and rollout plan
Talk to us
For production systems

Build & operate

We take a proven pilot to production and keep it healthy as your business changes.

  • Secure integrations
  • Monitoring of accuracy & cost
  • Ongoing improvements
Talk to us

Principles

Responsible by design.

AI that touches real customers and real money has to be trustworthy. These are the rules we build by.

  • 1
    Human in the loopAgents propose; people approve anything consequential.
  • 2
    Measured, not assumedWe test agents against evaluation sets before and after launch.
  • 3
    Your data stays yoursLeast-privilege access, no training on your data, clear retention rules.
  • 4
    Transparent limitsWe document what an agent can't do as clearly as what it can.
  • 5
    Right tool for the jobIf a simple rule or script solves it better than AI, we'll tell you.

Team

The people behind AIpollo.

A founding team of AI engineers and researchers from the University of Science, VNU-HCM, with peer-reviewed publications and award-winning work in retrieval, LLMs and computer vision.

Portrait of Nguyen Le Hoang Trung

Nguyen Le Hoang Trung

Founder & CEO

AI engineer and researcher in multimodal retrieval, LLMs and OCR. Builds GraphRAG systems and AI agents end to end — from research prototype to production FastAPI services. Co-author of KPTER (SOICT 2025, Best Presentation Award) and Second Prize winner at the ICPC Southern Regional Contest 2024.

  • LLMs & RAG
  • OCR
  • Multimodal retrieval
LinkedIn
Portrait of Dinh Duc Tai

Dinh Duc Tai

Co-founder · AI Engineering

AI engineer focused on multimodal agentic RAG, OCR, LLMs and computer vision. Built AI-platform backends at Acamar AI and is an AI Research Intern at Motorola Solutions Vietnam R&D Center. Co-author of KPTER (SOICT 2025) and FOCAL (ACM LSC '26).

  • Agentic RAG
  • Computer vision
  • Distributed systems
LinkedIn
Portrait of Dinh Duc Anh Khoa

Dinh Duc Anh Khoa

Co-founder · AI Research

Researcher at Saigon AI Hub (VNG Group × VNU-HCM), working on image and video retrieval with vision-language models. Published at ACM LSC '26 and IEEE CBMI 2026 on object-centric attention; 6th place at the Lifelog Search Challenge 2026.

  • Vision-language models
  • Retrieval
  • Research
LinkedIn

Research & recognition

  • Best Presentation AwardSOICT 2025 — KPTER: K-Pointer for Temporal Event Retrieval
  • Peer-reviewed publicationsACM LSC '26 · IEEE CBMI 2026 · SOICT 2025 (Springer CCIS)
  • 6th placeLifelog Search Challenge 2026, ACM ICMR 2026
  • Top 12Ho Chi Minh City AI Challenge 2025

FAQ

Common questions.

Who do you work with?

Small and growing businesses, startups and teams inside larger organisations who want practical AI that fits their existing tools — without building an in-house AI team first.

Which AI models do you use?

We are model-pragmatic and primarily build with Claude, choosing the model for each task based on quality, cost, latency and data requirements.

How do you keep agents from making mistakes?

Through narrow scopes, evaluation suites, guardrails, logging and human approval for high-impact actions. We also design agents to escalate when they are unsure.

What happens to our data?

We access only what a workflow needs, never use your data to train models, and agree on storage and retention rules with you before any build starts.

Do you work remotely?

Yes. We are based in Ho Chi Minh City, Vietnam, and work with clients in any time zone.

Contact

Have a workflow that eats your week?

Tell us what you'd like to automate. We'll reply within two business days with honest thoughts on whether AI is the right fit.

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